1. Introduction

At Living Up, we respect and protect the privacy of our customers and users. This Privacy Policy describes how we collect, use, disclose, and protect your personal information in compliance with privacy laws in the United States, the European Union, and the policies of Meta, Google Ads, and WhatsApp.

2. Information We Collect

We collect various types of information in connection with the services we offer, including:

• Contact information: name, email address, phone number.
• Financial information: payment and billing details.
• Technical information: IP address, browser type, traffic data.
• Usage information: how you use our services.
• User-provided information: content of communications, marketing preferences, and other information provided directly by you.

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our services.
• Personalize your experience with our services.
• Process transactions and send related communications.
• Send marketing communications and promotions, with your consent.
• Comply with our legal obligations and resolve disputes.
• Analyze the use of our services to improve functionality and security.

4. Disclosure of Your Information

We may share your information with:

• Service providers and partners who assist us in operating our business.
• Legal authorities if necessary to comply with the law or respond to legal process.
• Third parties in the event of a merger, acquisition, or sale of all or part of our assets.

We ensure that all third parties with whom we share your information comply with applicable privacy laws and take necessary measures to protect your information. We do not sell your information to third parties.

5. International Data Transfers

We may transfer your personal information to countries outside your country of residence, including servers located in the United States and the European Union. We ensure that such transfers comply with applicable data protection laws by implementing appropriate safeguards.

6. Data Security

We implement technical and organizational security measures to protect your personal information against unauthorized access, loss, destruction, or alteration. While we strive to protect your information, no data transmission over the Internet is completely secure, so we cannot guarantee the absolute security of information transmitted through our services.

7. User Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to access your information.
• Right to rectify incorrect or incomplete information.
• Right to request the deletion of your information.
• Right to restrict or object to the processing of your information.
• Right to data portability.
• Right to withdraw your consent at any time.

To exercise these rights, you can contact us using the details provided in the Contact section.

8. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your interaction with our services. This helps us improve your experience and offer personalized content. You can adjust your browser settings to refuse cookies, though this may affect the functionality of our services.

9. Links to Other Websites

Our services may contain links to other websites operated by third parties. We are not responsible for the privacy practices of these sites and recommend reviewing the privacy policies of each site you visit.

10. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our information practices. We will post any changes on this page and, if the changes are significant, provide a more prominent notice.

11. Contact

If you have any questions or concerns about this Privacy Policy or our privacy practices, you can contact us at:

Living Up
Email: hello@livingupdigital.com

12. Compliance with Specific Policies

Meta: We comply with Meta’s privacy policies, including the protection of personal data collected through their platforms, such as Facebook and Instagram, and the use of their advertising tools.

Google Ads: We follow Google Ads’ privacy policies, ensuring transparency in the use of data for advertising and marketing, and respecting users’ privacy choices.

WhatsApp: We adhere to WhatsApp’s privacy policy in managing and protecting data shared through this platform.

13. SMS Disclosure

By providing your phone number on our forms you consent to receive marketing text messages (e.g., promos, cart reminders) from Living Up at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). 

Specific Legal Frameworks:

United States: We adhere to applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA).

European Union: We comply with the General Data Protection Regulation (GDPR), which includes additional rights for EU residents.

Last Updated: May 15 2024